Our customers are to receive quality, reliability and integrity in the services provided by the Company and the customer’s needs expectations and requirements are to be met and maintained
It is the Company’s objective to achieve and maintain a quality assurance programme through the adoption of the above standard together with good managerial skills and techniques, excellent customer service, proper systems of control, training of staff and provision of appropriate equipment and compliance at all times with the relevant legislation
The Company operates in compliance with UK Health & Safety Legislation and has a Health & Safety Policy which is communicated to all employees. The company understands its obligations to the community and the need to protect the environment from pollution and to where-ever use the recycled product and to recycle any waste. It communicates this policy to all its employees. Skips are used to hold material for recycling. These are sorted for re-use or disposal in the Recycle Area. Materials for re-use are returned to the appropriate area, cardboard and waste paper is recycled wherever possible. Waste Material is placed in a skip for ultimate disposal
The Quality Policy is aimed at developing in each employee a sense of personal responsibility for continual quality improvement
The Company aims to demonstrate its commitment to quality through adherence to this Policy by all personnel and therefore the system is mandatory for all employees.
This Policy is used along with the Health & Safety Policy and the Environmental Policy to inform all persons of the obligations to be met both within the business and in dealing with customers, suppliers and the general public.
This Quality Policy will be reviewed annually to monitor its effectiveness and to ensure that it reflects changing needs and circumstances. The Directors are ultimately responsible and administer all environmental & H&S matters.
THE POLICY IS REVIEWED IN LINE WITH OUR QUALITY MANAGEMENT SYSTEM:
QUALITY AND SAFETY IS KEY TO A SUCCESSFUL RELOCATION PROJECT
The Quality Policy of Undiscovered Workplace Limited has been prepared and endorsed by the CEO to ensure that our customers receive services that meet the requirements of BS EN 12522:1998, BS 8522:2009, ISO: 9001:2015 and ISO 14001:2015. Although the company is not certified with these standards, Undiscovered Workplace Limited has incorporated them into its quality management system.